Questions before you visit
A few practical details, so you can take your time choosing.
Reserving and pickup
Can I reserve a bottle through this site?+
Yes. Find the product in our range and use the contact form. Include the product name, quantity and preferred pickup day. We check stock and confirm the total price and collection time. Your request becomes a reservation after our confirmation.
Where do I pay?+
You pay when you collect in the shop. This website is for browsing and reservation requests. It has no online payment.
When is the shop open?+
Tuesday to Thursday, 11:00–18:00; Friday, 11:00–19:00; Saturday, 10:00–18:00. We are closed on Sunday and Monday. Ask us about holiday hours before making a special trip.
Can someone else collect my reservation?+
Yes. Tell us through the contact form before collection. We will agree how to identify the reservation without sharing unnecessary personal details.
What if I cannot make the agreed pickup time?+
Send us a message as soon as you can. We will agree a new time and confirm how long we can keep the bottles aside.
Gifts and shop returns
Can I exchange or return a shop purchase?+
For a change of mind, bring unopened, undamaged bottles and your receipt to the shop within 14 days. We offer an exchange for another wine. If there is a quality problem, contact us even if the bottle is open. Keep the bottle, cork and remaining wine so we can look into it.
Can you wrap a bottle and add a card?+
Yes. We offer hand wrapping and handwritten message cards as separate services. Our two ready-made gift boxes already include their box. We agree any extra wrapping or card charge before you confirm.
Can you make a box around my budget?+
Yes. Tell us your total budget, the number of boxes and the styles the recipient likes. We suggest the wines and packaging with a total price. Custom boxes are prepared only after you agree.
What happens if a wine in a gift box runs out?+
We suggest an alternative and confirm the revised contents and total price first. We do not replace a bottle without your agreement.
At the tasting table
Do I need experience for a tasting?+
No. We explain each comparison in plain language. You can ask questions and use your own words. There is no need to buy wine afterwards.
How do I ask for a tasting place?+
Choose a theme and send it through the contact form with the number of adults. We reply with available dates, places and the total price. Sending a form does not secure a place; wait for our confirmation.
What is included in the tasting price?+
Each theme page lists the number of samples, duration and what comes with them. Water and bread are included. Wine and cheese includes cheese portions; Bubbles beyond the toast includes a small savoury bite. We confirm the exact selection before you agree.
Can you accommodate allergies or dietary needs?+
Tell us before agreeing to a tasting. We check the planned wines and food and discuss what is possible. We cannot promise an allergen-free setting.
Are the wines always from the same vintage?+
No. Small growers release new vintages and stock changes. Ask about the current bottle before reserving. For tastings, we confirm the selection and discuss any later change.
Who can take part in a wine tasting?+
Our wine tastings are for adults aged 18 and over. Bring proof of age if needed. Tell us beforehand if you would prefer to taste and spit; spittoons and water are available.
A question about your own bottle?
Tell us what you are looking for, your budget and your preferred pickup day.
Contact us